There are newer employer reviews for TELUS
There are newer employer reviews for TELUS

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Not the best, but not the worst either!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Services Representative in Edmonton, AB (Canada)
Former Employee - Customer Services Representative in Edmonton, AB (Canada)
Recommends
Neutral Outlook
Disapproves of CEO

I worked at TELUS full-time (More than 3 years)

Pros

Telus has some good points, and it really isnt a terrible company. decent employee discount union protection some good managers decent pay hire new people frequently

Cons

Some of the negatives of Telus however are: Some terrible managers (play favourites, rig the system against union employees) Inflexible, they expect you to be always available no matter what. High staff turnover. Little real chance for promotion. Pointless employee satisfaction survey (called pulsecheck) that they ignore.

Advice to Management

Promote from within, listen to employees, and learn some flexibility.... also pulsecheck sucks

Other Employee Reviews for TELUS

  1. Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Cubao (Philippines)
    Current Employee - Customer Service Representative in Cubao (Philippines)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at TELUS full-time (More than 5 years)

    Pros

    In cases that there will be an account that will close, the company ensures its employees that there is still room fro another accounts. Nice facilities.

    Cons

    I dont know..maybe low salary??

    Advice to Management

    Sometimes you also have to think of what is best for your employees.


  2. friendly atmosphere, it is just the pay is not comparable to other call centers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Manager in Manila, Manila (Philippines)
    Former Employee - Team Manager in Manila, Manila (Philippines)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TELUS full-time (More than 3 years)

    Pros

    Good team building activities, It is like an extended family working there. Friendly staff and employers,

    Cons

    The pay is to low I could not afford to keep working there. That is the reason I hear from a lot of people why they leave TELUS.

    Advice to Management

    try to have competitive wadges


There are newer employer reviews for TELUS
There are newer employer reviews for TELUS

See Most Recent

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