There are newer employer reviews for TELUS
There are newer employer reviews for TELUS

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A great employer

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Client Care Representative in Las Vegas, NV
Former Employee - Client Care Representative in Las Vegas, NV

I worked at TELUS full-time (Less than a year)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

Young company, many opportunities for advancement, personable management

Cons

New management, increased responsibility without increased pay, had to help the company grow in the US from the first day (not necessarily a bad thing to me. I enjoyed it.)

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  1. Helpful (2)

    This program was the most unorganized, ill thought position available.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dell Printer Sales in Las Vegas, NV
    Former Employee - Dell Printer Sales in Las Vegas, NV

    I worked at TELUS

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Commission structure was great, until they capped the commission, then capped commission again, and later informed us that our commission would be docked according to breaks taken in excess of 30 minutes a day however they did not correctly identify break times and choose to doc commission based of time spent away from phone based on bathroom time., work week Monday thru Friday, work hours 6am - 2:30 pm

    Cons

    Management very disorganized. Management would not put anything in writing to prove exactly what the rate of pay was from one week to the next. Commission structure changed several times within a 1 months time spand to cover Telus bottom line. Management favored coworkers based on personal relationships not on actual work performance. Companies like this are a vial waste of time and are filled with empty promises. Programs are started and closed to make companies look good-like they are bringing jobs back to the US. When in real life these jobs are still being serviced by Manilla, and other 3rd world countries that take US jobs away from Americans, however what more would you expect from a Canadian run brand.

    Advice to Management

    Management must learn how to treat employees correctly. People looking for work are not live stock, and hearding people in and out of a business is not practical nor is it beneficial to a work environment. If you require your employees to not use cell phone on the floor then common sense would tell you not to use yours on the floor too. Spending time with your employees may increase production, spending less time surfing the web, and texting (taking personal cell phone calls) while on the floor may actually make you look like you care about your position. Yes Veronica Ogletree and Joe Ferranti this means you!!!


  2. Amazing work environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loyalty and Retention Specialist II in Montreal, QC (Canada)
    Current Employee - Loyalty and Retention Specialist II in Montreal, QC (Canada)

    I have been working at TELUS full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The culture at Telus towards its employees is the same as towards its customers. Putting them first. Great opportunities for advancement and learning.

    Cons

    As any company of this size, change can take time but there is always change ongoing to better the work-life balance.

    Advice to Management

    dont overthink too much.. act. and resolve.


There are newer employer reviews for TELUS
There are newer employer reviews for TELUS

See Most Recent

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