TELUS – “Average Telco, but that's not good”

Pros

There is ample direction given by management. A need for balanced work/personal life is appreciated, but not always accepted. Good overall compensation packages.

Cons

There is ample direction given by management; sometimes good, often awful. Skills and projects are sometimes very poorly matched, to the point of embarrassment. Promotions are not as open as they seem.

Advice to Senior Management

The only way Telus, or any of the big telcos, are going to improve ( and there's plenty of room for improvement all the way around ), is to listen. Listen to their customers, and listen to the professionals they've hired.