TELUS

www.telus.com
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There are newer employer reviews for TELUS

 

A decent place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Senior Business Analyst in Calgary, AB (Canada)
Current Employee - Senior Business Analyst in Calgary, AB (Canada)

I have been working at TELUS

Pros

Flexability is good; Genuine care for each customer; Life Balance is ok; upward growth potential; education paid for when you are performing;

Cons

A lot of "do as I say, not as I do"; lots of talk about change, but no desire to actually do it; complex network makes it difficult to provide service/ resolve customer issues; union issues hang over your head, regardless of whether or not you are directly involved in managing unionized employees; too many old-school management who are scared of change and throw up roadblocks

Advice to ManagementAdvice

Shuffle tenured directors around to new portfolios, there is too much "old blood" running legacy services, and they are unable to innovate or see the benefit of new thinking.

Recommends
Approves of CEO

628 Other Employee Reviews for TELUS (View Most Recent)

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  1. 2 people found this helpful  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Analyst II in Toronto, ON (Canada)
    Current Employee - Business Analyst II in Toronto, ON (Canada)

    I have been working at TELUS

    Pros

    Great work life balance possibilities

    Cons

    Too short-term orientation of senior management, or too little communication about the mid and long term direction.
    Less and less formal training is provided (no budget)
    Company is in constant state of re-structuring and the knowledge gets lost.
    Team members adhere too much to the process than use the common sense

    Advice to ManagementAdvice

    Live the declarations that the employees are very important - provide more training, more lateral and hierarchical learning and growth opportunities.
    More planning is needed when big changes are executed.
    Do not offshore our core competencies

    Recommends
    No opinion of CEO
  2.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TELUS

    Pros

    good work style, sometimes can work from home. and usually get good support from the upper level managers, which is good.

    Cons

    communication among different teams needs to be improved, sometimes it is somewhat difficult to have all related teams to be on the same page.

    Advice to ManagementAdvice

    generally speaking the management is doing a good job leading the company, and how to improve user experiences to the customers.

    Approves of CEO
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