TELUS

  www.telus.com
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557 Employee Reviews (View Most Recent)

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Those that are ready to go should go; you're holding the rest of us back.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Program Manager  in  Vancouver, BC (Canada)
Current Employee - Program Manager in Vancouver, BC (Canada)

Pros

Career opportunities are endless. No one wants to work somewhere where everything works, right? You can move along in your career very quickly in the company if you focus a little bit on some extra value-added project above and beyond. Telus has an excellent review process for all employees.

Cons

The culture is too rooted in strong union legacy. Many of the people approaching retirement are loathe to change and should probably just leave. Following the strike in 2005, many felt abandoned by the company and never recovered. They are coasting to exit day. This holds the company back from embracing change.

Advice to ManagementAdvice

Rejuvenate the workforce.

Recommends
Approves of CEO

Other reviews for TELUS

  1.  

    Telus....doesn't train their managers......no tactical system.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Engineer  in  Vancouver, BC (Canada)
    Former Employee - Engineer in Vancouver, BC (Canada)

    Pros

    For those who like to fit in and security.

    Cons

    managers...no leadership training ( other than the token 3 day course)....no technical training.......but they are supposed to lead groups of technicians without a clue about the work being done or how to manage people

    Advice to ManagementAdvice

    If you can't put a tactical system in place ( 6 sigma(black belt, brown belt...), military ( private, sergent, warrant officer) etc), then continue to expect your significant ongoing problem of translating strategic plans into actual action.
    I could expand on this subject and clarify a great deal, but upper managment is now focused on the American model ( think Starbucks) of sell, sell, sell. They can't be reached until they suffer the same challenges that the American car manufacturers are not facing. They went on a orgy of producing big cars and didn't save and are now beggars for $25 billion to the American taxpayer.
    Telus is the same, only on the telecom side. If an Asian telecom ( service oriented like Toyota) came into Canada, they would kick Bell and Telus's butt in no time.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    A Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Vice President Contact Centre Solutions  in  Toronto, ON (Canada)
    Current Employee - Vice President Contact Centre Solutions in Toronto, ON (Canada)

    Pros

    There is a tremendous team atmosphere. Even though the company is spread out across the country, when you are in need of assistance there is always someone that is willing to step up and help you.
    The executive have a great vision and they have stuck with it over the past several years. They do not believe in the "management flavour of the month" and they invest in the development of highly talented individuals to ensure a supply chain of good management potential.

    Cons

    Under the skins of an entrepreneurial organization it is a telephone company and there are some lingering legacy systems and processes.

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Approves of CEO
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