There are newer employer reviews for THE NET-A-PORTER GROUP
There are newer employer reviews for THE NET-A-PORTER GROUP

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Helpful (2)

Customer Care Advisor

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Care Advisor in Mahwah, NJ
Current Employee - Customer Care Advisor in Mahwah, NJ
Doesn't Recommend
Negative Outlook
Approves of CEO

I have been working at THE NET-A-PORTER GROUP full-time (More than a year)

Pros

great co-workers, nice office, decent pay in this industry

Cons

no management, no growth unless you are your manager's favorite

Advice to Management

listen to feedback and invest time and money into your current employees instead of hiring temps

Other Employee Reviews for THE NET-A-PORTER GROUP

  1. Helpful (7)

    Degrading, unethical, inhumane place to work!!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - E-commerce Fulfillment Associate in Mahwah, NJ
    Current Employee - E-commerce Fulfillment Associate in Mahwah, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at THE NET-A-PORTER GROUP full-time (More than a year)

    Pros

    Gorgeous office facility Nice break area and cafe Fitness center Free parking

    Cons

    Distribution management degrades employes especially team a nights managers. Not personable, don't care about staff only use them to make themselves look better. When it's time for a raise or bonus the overnight manager finds reason to fire half the team or not give a raise or bonus. Overnight team A managers are constantly looking for the negative in their workers. There the glass half empty type of people. Don't work on the overnight team A. You'll be treated like kids who are misbehaving not adults.

    Advice to Management

    Get proper management training. If you don't like being a manager, QUIT. We don't need you directing people. Consider the human side of things sometimes. Be more positive. Strive to make the work environment fun, your employees will possibly be more productive. It is a warehouse, fight a little harder for people who are showing up and contributing to the great success of DC2 and the company as a whole. Yeah numbers don't lie, but people do. Please stop lying to yourselves that your being the best you can be and really leading the way you should. People, your team, is coming to work because they want to be there. I don't think most people even live in Mahwah. So, it really says a lot about the employees who are going the distance to be there apart of your team. Don't degrade them as soon as they get to work on your shift. At least respect them as humans and try to be understanding of things happening outside of DC2. Be more understanding. Your team will be more productive.


  2. Helpful (1)

    Best Job I've Ever Had

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Mahwah, NJ
    Current Employee - Team Leader in Mahwah, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at THE NET-A-PORTER GROUP full-time (More than a year)

    Pros

    Promotion based on work, Great bosses, Great benifits, Fantastic discount , The harder you work the higher you can get in the company. 4 days on 4 days off ,I've had many jobs in my life and this is by far the best company I've EVER worked for!!! Thank you Net-A-Porter and Natalie and my Team B

    Cons

    30 hour pay week every other month because of how pay period ends on our 4 day rotation is killing morale and hurting the everyone who works in the dist. center

    Advice to Management

    Change pay dates back to what it was


There are newer employer reviews for THE NET-A-PORTER GROUP
There are newer employer reviews for THE NET-A-PORTER GROUP

See Most Recent

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