There are newer employer reviews for TIAA-CREF

Helpful (1)

Large company with strong ethical culture focused on client outcomes

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Analyst in Charlotte, NC
Current Employee - Analyst in Charlotte, NC

I have been working at TIAA-CREF full-time (less than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

TIAA-CREF and the people who work there genuinely care about their clients and their investment outcomes. The benefits are great, including health insurance, fitness reimbursements, and compensation. Most managers seem to take seriously their employees' work-life balance. The corporate culture places a strong emphasis on diversity.

Cons

It is a large company, which sometimes translates into bureaucracy and monolithic thinking that is slow to change. The long name can be unwieldy at times. The company does not have the brand recognition it deserves, though it is trying to change that.

Advice to Management

Help investors understand why your products are better, rather than just telling them that they are. Enhance training opportunities for new employees.

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  1. Helpful (4)

    Employes in the PSG are the most dissatisfied in the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TIAA-CREF full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Fairly good benefit package, decent salary, pension plan

    Cons

    In the PSG there is ALOT of MANDATORY OT, often on short notice. There is often weirdly worded emails sent with the consequences of not going into the office due to inclement weather. They supposedly follow the "Lean" process and use problem solving steps but it is not really used properly. Employees are encouraged to speak up with ideas but are punished as complainers, having a negative attitude or even having their idea stolen if they do. There is a lot of playing favorites that happens with the same employees being chosen constantly for projects and other perks. Management is constantly in meetings trying to come up with new schemes and to justify their existence. Most management has no idea what job functions their direct reports actually do. The computer systems are in great need of improvement. There are still programs on IE6. To do your job properly you must navigate through 4-5 systems for one small issue. They are in the middle of an upgrade but that will take awhile. I think the company has its heart in the right place, but some management really spoil it. The bonus calculation is impossible to understand and I'm a math major; two consultants can be rated the same and have $3-5k difference. There is no posting of a pay scale so you have no way of knowing where you stand unless HR tells you.

    Advice to Management

    Be aware that middle management, directors, sites leads are afraid to mention any bad news. They are very afraid of showing any ignorance and when something is told to them to get done they will never come back and say it's not possible, or even cost effective. There is a tendency at TIAA to ignore anything unless it comes from management. There is a great opportunity with the updates to the systems or get them done right, hopefully someone will notice they need to get some end uses in the jobs,not some lackey of management. Also the PTO and inclement weather policy & notices need to evaluated. I believe in TIAA, our Core Values and the Executive Leadership team. I know they believe in them too.

  2. Helpful (3)

    If you love finance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Record Keeping Representative in Denver, CO
    Former Employee - Record Keeping Representative in Denver, CO

    I worked at TIAA-CREF full-time (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    There is a culture of wanting to help those who educated others. The company is fairly stable, decent compensation, exceptional benefits, nearly impossible to get fired.

    Cons

    Unless you become a CPA, Financial Advisor or have an MBA your chances of advancement are limited. There are opportunities but it is very much a popularity game based of course on who you know not what you have brought to the table.

    Advice to Management

    Consider taking fewer millions in bonuses that you clearly do not need and share those "windfalls" with your dedicated employees some of whom have been with the company for their entire careers and do not make a quarter of your monthly salary

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