There are newer employer reviews for TIAA-CREF

8 people found this helpful  

Horrible, too many clients get dumped on you re-assigned from other advisors who left the company running for sanity.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Wealth Management Advisor  in  Chicago, IL
Current Employee - Wealth Management Advisor in Chicago, IL

I have been working at TIAA-CREF full-time for more than 3 years

Pros

It was a job totally misrepresented to me and sadly I bought their line of bologna. You get three weeks off but you will end up working most weekends so does it matter?

Cons

Management thinks having 600+ clients per advisor is acceptable. Some clients do not belong there. Quotas of how much in new assets from outside the company is the holy grail in measuring your worth. Fall behind, you are dead in the water and your manager will not help you at all. Teflon management.

Advice to ManagementAdvice

Get out of your ivory tower. Get more crc's on board to handle existing clients. Let wma's get in front of new clients.

Doesn't Recommend
Negative Outlook
No opinion of CEO

428 Other Employee Reviews for TIAA-CREF (View Most Recent)

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  1. 1 person found this helpful  

    Bait & Switch! Discussed and interviewed for one position, but shoved into another before could do anything...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    I worked at TIAA-CREF full-time for more than a year

    Pros

    Benefits are great everything from health insurance to gym memberships. Overtime available, paid for lunches, immediate/low-level manager very easy to work with when need time off.

    Cons

    Didn't carry through on original job offered. Interviewed for Investment Advisor, but pulled a fast one and ended up on entry level call center Operations position. Training was strained, computers used were outdated and slow. They spent too little time discussing the investment products and their suitable uses. Traning methods were childish, no preparation for client base. Too much focus on systems, technology and not enough of products, and their suitable uses.
     Spent most time assisting irrate clients with website access and operations/back office disasters. The computer system is circa 1978, still using MS Dos and Windows XP with a maze systems that did not communicate nor tied together in anyway. Company spent too much focus on things like "Donut Days" and bake sales,and other foolish outside programs.

    Advice to ManagementAdvice

    Your recruiting/interviewing methods are misleading, and deceitful. You don't know how to place people in the suitable positions based on industry experience. Just shove them into position where company needs. Join the 21st Century, your technology is terrible and outdated. Andrew Carnagie is spinning in his grave. This could not have been his vision!!

    Doesn't Recommend
  2. 4 people found this helpful  

    Employment for life because it will take that long to solve its problems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Relationship Manager  in  New York, NY
    Current Employee - Senior Relationship Manager in New York, NY

    I have been working at TIAA-CREF full-time for more than 5 years

    Pros

    Salary and benefits are fair

    Cons

    Volume of work extremely high, lack of resources and proper support.

    Advice to ManagementAdvice

    Directors should be monitored more closely they tend to abuse the talent, have lack of day to day knowledge and don't empower people to do their best. These middle management folks are killing the morale.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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