There are newer employer reviews for TMS Health
There are newer employer reviews for TMS Health

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Helpful (1)

Not bad, telemarketing style pharmaceutical job. Pay is decent, Job is ok

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Personal Account Specialist in Boca Raton, FL
Current Employee - Personal Account Specialist in Boca Raton, FL

I have been working at TMS Health

Pros

They pay a fair base salary, they are pretty good about time off. Job retention is pretty good, just don't get yourself fired.

Cons

Not much room for advancement. People take the job expecting to start into the pharmaceutical career, and it may not turn out that way for most.

Advice to Management

Ever since we have been aquired by ACS things have only gotten tougher for the employees. Remember that without the people who go to bat for the company, you have no company at all. yes the business is about revenue, but quality of job should not be compromised.

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  1. Helpful (3)

    Even during desparate economic times this is not the place you want to work.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Account Specialist in Boca Raton, FL
    Former Employee - Personal Account Specialist in Boca Raton, FL

    I worked at TMS Health

    Doesn't Recommend
    Doesn't Recommend

    Pros

    I met alot of highly talented coworkers who got a start up business concept actually to work. Initial training with the client's training team was excellent, in house training was less effective.

    Cons

    Watching those highly talented coworkers leave due to harrassing monitoring and unrealistic call numbers. At the end of the first year approximately 75% left or were fired, at the end of the 2nd year another 10% were gone, those staying were desparate for a paycheck.

    Advice to Management

    Don't treat the workers like galley slaves rowing a boat. Take some of the pressure off the caller so they are more relaxed while making the difficult call that's so important for the client business.


  2. Helpful (2)

    Lack of INTEGRITY to workers and clients!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outbound Physician District Sales Manager in Boca Raton, FL
    Former Employee - Outbound Physician District Sales Manager in Boca Raton, FL

    I worked at TMS Health

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Exposure to pharma for those with no experience Field force equivalent training and certifications Indoors, out of heat or cold SOME good people without personal agendas

    Cons

    Weak benes They preach that it is inside pharma, but then force middle management to run teams like a call center? Total lack of empowerment for middle management Company over sells abilities to every client and then fails to deliver followed by excuses or using middle managers as scapegoats (and firing them) to extend contracts as long as the client lets themselves be led astray Horrible morale, at least 80% of the workers express dissatisfaction regularly Lack of trust by workers in upper management due to inconsistent promises, guidance and direction Customers (Physicians) usually act as if they are being pestered and do not respond well to the contact, maybe 5% act as if they appreciate the service Very tough position for reps, calling 100+ offices per day, every day. Must detail 3 targets per hour, 24 per day Pay is less than half of what outside pharma is paid for all positions.

    Advice to Management

    Start treating your employees in ways not driven by personal agendas and that all else will fall into place. Win their hearts and they will follow you to the end. Lie to and cheat them and they will cheer on your demise.


There are newer employer reviews for TMS Health
There are newer employer reviews for TMS Health

See Most Recent

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