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Personal Account Specialist

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Personal Account Specialist  in  Boca Raton, FL
Former Employee - Personal Account Specialist in Boca Raton, FL

I worked at TMS Health full-time for more than a year

Pros

Decent Pay, decent co-workers at least the ones not on drugs. not alot of postitive here at all

Cons

Call Center work and mentality by management, Commissions almost impossible to get and when you do they immediately start looking at you for cheating.

Advice to ManagementAdvice

Call this what it is and stop trying to glorify it. This is a call center!

Doesn't Recommend
Neutral Outlook

67 Other Employee Reviews for TMS Health (View Most Recent)

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  1.  

    The Kind of Company to Stay Away From

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TMS Health full-time

    Pros

    You can say you have a job.

    Cons

    I quickly learned upper management lies and cannot be trusted. Then after the big acquistion it got even worse. They don't care about turnover or the extremely poor relationships they have with their employees. It is a vicious never ending cycle where employees are made to feel so automated and less like people until they quit or are systematically singled out and terminated. You can't be absent and feel like you will be harrassed if it takes you too long to use the restroom. They constantly devise ways to manipulate reps while increasing hardship. It comes across as abusive but they have their fake smiling faces saying they are the best call centers in the world. Their angle is too keep clients happy by saving them the most money but at your expense as one of their employees. They also lie right to their clients about it and act like nothing is wrong. This is the kind of company which represents everything wrong in the way it treats it employees. Sadly, hardworking good people who are great workers are just trying to make a dollar to support their families but and become trapped in a position like this until they can find something better.

  2.  

    A glorified call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Physician Representative II  in  Boca Raton, FL
    Current Employee - Inside Sales Physician Representative II in Boca Raton, FL

    I have been working at TMS Health full-time for more than a year

    Pros

    The other "common" employees are pretty friendly
    Pay rate can be ok for some
    Halloween used to be the best day of the year when we got to see everybody

    Cons

    The commission scale is a lot of times impossible to reach the top
    Too much isolation from co-workers due to the fact that talking to your neighbor is not allowed at times.
    Being there on time everyday, never calling in sick and doing the top in your program doesn't get any reward, and no encouragement
    I was there for over 2 years and had one review after a year and a 1% pay increase and giving 100% of myself. My productivity was above most of my team, I always worked hard and meanwhile new employees were coming in out of high school starting at more money than me.
    The only time my supervisor will talk to me is when I've done something wrong. Some have been so sarcastic and difficult if I've had a simple question that many times I've wanted to cry (and have sometimes) and have just wanted to leave or walk out.

    Advice to ManagementAdvice

    Be more appreciative of your team, you never know what people are going through in their lives .
    People need encouragement not discouragement, and need a time to talk things out with their team and not be so isolated.

    Doesn't Recommend
    Neutral Outlook
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