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Personal Account Specialist

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Personal Account Specialist in Boca Raton, FL
Former Employee - Personal Account Specialist in Boca Raton, FL

I worked at TMS Health full-time (more than an year)

Pros

Decent Pay, decent co-workers at least the ones not on drugs. not alot of postitive here at all

Cons

Call Center work and mentality by management, Commissions almost impossible to get and when you do they immediately start looking at you for cheating.

Advice to ManagementAdvice

Call this what it is and stop trying to glorify it. This is a call center!

Doesn't Recommend
Neutral Outlook

69 Other Employee Reviews for TMS Health (View Most Recent)

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  1.  

    A glorified call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Physician Representative II in Boca Raton, FL
    Current Employee - Inside Sales Physician Representative II in Boca Raton, FL

    I have been working at TMS Health full-time (more than an year)

    Pros

    The other "common" employees are pretty friendly
    Pay rate can be ok for some
    Halloween used to be the best day of the year when we got to see everybody

    Cons

    The commission scale is a lot of times impossible to reach the top
    Too much isolation from co-workers due to the fact that talking to your neighbor is not allowed at times.
    Being there on time everyday, never calling in sick and doing the top in your program doesn't get any reward, and no encouragement
    I was there for over 2 years and had one review after a year and a 1% pay increase and giving 100% of myself. My productivity was above most of my team, I always worked hard and meanwhile new employees were coming in out of high school starting at more money than me.
    The only time my supervisor will talk to me is when I've done something wrong. Some have been so sarcastic and difficult if I've had a simple question that many times I've wanted to cry (and have sometimes) and have just wanted to leave or walk out.

    Advice to ManagementAdvice

    Be more appreciative of your team, you never know what people are going through in their lives .
    People need encouragement not discouragement, and need a time to talk things out with their team and not be so isolated.

    Doesn't Recommend
    Neutral Outlook
  2. 1 person found this helpful  

    Management team has no clue what they are doing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PAs
    Current Employee - PAs

    I have been working at TMS Health full-time

    Pros

    Many of the people that ork here are very nice

    Cons

    benefits are horrible management team is clueless they focuse on break times just stupid things and avoid the important things. Senior management is very condisending. The attendence policy is unbelievable you are not allowed to be sick even with a doctors note unless it has been pre-approved 7 days in advance. They play favorites so the people that suck up don'thave to worry about rules or losing their jobs run don't walk the clients don't have any idea how bad this place really is

    Advice to ManagementAdvice

    Get over yourselves, treat your employees like people be fair stop playing favorites your communication skills are awful and for god's sake go out on the floor make some calls and learn just how bad your concepts re

    Doesn't Recommend
    Negative Outlook
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