TMX Finance

  www.titlemax.com
  www.titlemax.com
There are newer employer reviews for TMX Finance

1 person found this helpful  

Good as long as you get a great location

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Store Manager in Houston, TX
Current Employee - Store Manager in Houston, TX

I have been working at TMX Finance full-time (more than an year)

Pros

Percentage of store profits, flexible hours, direct deposit

Cons

If your office is in a bad location you'll lose money. Too much driving

Advice to ManagementAdvice

Quit having employees drive everywhere

Recommends
Positive Outlook
Approves of CEO

142 Other Employee Reviews for TMX Finance (View Most Recent)

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  1. 1 person found this helpful  

    Good company but poor Regional Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Columbia, SC
    Former Employee - General Manager in Columbia, SC

    I worked at TMX Finance full-time (more than 3 years)

    Pros

    The pay is good. Stable company with room to grow.

    Cons

    Inconsistencies among DM/RM management(i.e., District and Regional Management). TMX is a good company depending on the Regional Manager over your area. I have worked for a number of them so I can honestly say your future depends on who your RM is. My most recent DM/RM was a combo team and was simply awful. The RM did not care at all about his people and left this particular DM to run rapid with dishonest tactics, threatening messages left on your personal cell phone, inappropriate relationships with staff and the list goes on. The RM was very unapproachable about compliants and simply did not care about his people. He was also connected with corporate and would retaliate against anyone that would call corp for relief. Which left the field stuck with no outlet to get serious management issues solved.

    Advice to ManagementAdvice

    Set up the 1-800 hotline so there's an impartial party who could investigate compliants, instead of sending the compliants back to the Regional Manager. The problem can't be solve by routing compliants back to the individual who in most cases is the source of the problem.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    GM

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TMX Finance

    Pros

    Learn a new industry. Help people in need of financial assistance.

    Cons

    You work alone in smaller offices, marketing on foot when it's HOT or COLD, Store Managers are hired by the DM but the GM has NO say in the process - yet GM will be managing the Store Manager. RMs and DMs want to get promoted ASAP and they forget to coach and develop their current GMs. Money is important but employee satisfaction is also. When the heat goes down, good luck - get 3 bids, find the cheapest and freeze for a month until everything can be settled. Rather than having corporate handle store maintenance, GMs and SMs do the sourcing for vendors (which is costly) and then this comes out directly out of your bottom line - which means a smaller bonus. Everything you do that is related to money, comes out of your bottom line. Then there are corporate fees which just minimize the final bonus more. Work, work, work and you have been sold the dream of running a million dollar plus store which in theory is profitable but not always realistic. Who can live off of this salary and possible bonus? Not when you work upwards of 55 hours a week (at times 65)??

    Advice to ManagementAdvice

    Look at the fees charged back to the stores and see what can be cut out or cut down. Don't sell your GMs short. They work hard, want to do well but generally are not paid accordingly. It's not common to run million dollar stores so the pay does not match the work. Also, promote and recognize employees for their hard work rather than who they are friends with or who they know - this only turns people against each other. Promote on merit and achievement.

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