Tangoe

  www.tangoe.com
  www.tangoe.com
There are newer employer reviews for Tangoe

1 person found this helpful  

Absolute Disorganization and Disorienting Management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Technical Support Representative in Austin, TX
Current Employee - Technical Support Representative in Austin, TX

I have been working at Tangoe full-time (more than an year)

Pros

*Relaxed, causal work environment and friendly coworkers. Work at home positions are also very comfortable.

Cons

* Lack of organization.
* Lack of set procedure.
* Lack of proper training.
* Lack of proper management.
* VERY high turnover rate.
* Management does not listen to the voice of the workers at the bottom of the chain.
* Unwilling to work with employee's (especially long term loyal employee's) even during life changing events such as requesting a schedule change or move to part/full time.
* Contract employee's are made to feel like they are disposable.
* Company expanded too quickly and cannot handle the influx of new clients.
* The list goes on. If you are job searching and this is your only option take it, if not KEEP LOOKING.

Advice to ManagementAdvice

Management needs to start listening to their staff since they are the ones who actually deal with clients and carry a different view point not seen by Management. Set clear procedure to handle issues, there is no organization when each Manager has a "Preferred" solution to a problem. Otherwise, new management is needed across the board.Management needs to start listening to their staff since they are the ones who actually deal with clients and carry a different view point not seen by Management. Set clear procedure to handle issues, there is no organization when each Manager has a "Preferred" solution to a problem. Otherwise, new management is needed across the board.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

65 Other Employee Reviews for Tangoe (View Most Recent)

Sort: Rating Date
  1.  

    industry leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Director in San Diego, CA
    Former Employee - Sales Director in San Diego, CA

    I worked at Tangoe

    Pros

    strong financials and a corner on the TEM industry

    Cons

    expanded too quickly and now having trouble managing multiple units

    Advice to ManagementAdvice

    None

  2.  

    The potential is here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA

    I have been working at Tangoe

    Pros

    Friendly coworkers, casual office environment, cutting edge field in tech (telecom)

    Cons

    Upper management is not in touch with what goes on "in the trenches"

    Advice to ManagementAdvice

    Listen to the people at the bottom of the ladder. They have good things to say.

    No opinion of CEO
There are newer employer reviews for Tangoe

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