Tangoe
3.0 of 5 37 reviews
www.tangoe.com Orange, CT 1000 to 5000 Employees

37 Employee Reviews (View Most Recent)

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2 people found this helpful  

So much wasted potential.

Client Services Analyst (Current Employee)
Austin, TX

I have been working at Tangoe full-time

ProsFriendly coworkers, casual work environment, some very intelligent and savvy people that really understand the market potential for the product.

ConsWhere to begin? Since going public, concern is focused on acquisitions, increasing revenue while lowering overhead. Unfortunately, management is willing to lower margins so significantly that employee morale suffers. More work, less pay, fewer benefits. Very unorganized between divisions within the company. The left hand rarely has any idea what the right hand is doing or how they do it. Consequently, work duplication and headaches abound. Additionally, the best and brightest eventually leave for better opportunities because management has only recently developed a raise structure that rewards performance. There is a large group of employees that were hired when salaries were much higher that do not perform at the same level of lesser-paid employees. Management sometimes appears to be developing strategies on the fly (a throw everything at the wall and lets see what sticks kind of mentality) that results in frustration as processes constantly change and job performance expectations that are never uniform. Processes are starting to be streamlined, but there's still a lot of work to be done.

Advice to Senior ManagementA good summary of problems would be that management doesn't seem to understand or care about the grievances of their subordinates. Direct supervisors are very supportive, but they are not the decision makes. It doesn't feel like anyone cares about your successes, only your failures. Management should learn to recognize and reward hard and accurate work and high performance or only those looking to do the minimum to not be fired are likely to remain long-term.

No, I would not recommend this company to a friend

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1 person found this helpful  

Absolute Disorganization and Disorienting Management

Technical Support Representative (Current Employee)
Austin, TX

I have been working at Tangoe full-time for more than a year


Pros: *Relaxed, causal work environment and friendly coworkers. Work at home… Cons: * Lack of organization. * Lack of set procedure. * Lack of proper training. * Lack of proper management. * VERY high turnover rate. * Management does not listen to… Advice to Senior Management: Management needs to start listening to their staff since they are the ones who actually deal with clients and carry a different view point not… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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industry leader

Sales Director (Former Employee)
San Diego, CA

I worked at Tangoe


Pros: strong financials and a corner on the TEM industry Cons: expanded too quickly and now having trouble managing multiple units Advice to Senior Management: None More

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