There are newer employer reviews for Teavana

4 people found this helpful

Meh...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Associate
Current Employee - Sales Associate

I have been working at Teavana part-time (less than a year)

Pros

Everyone on staff is really nice! They're helpful and knowledgable about the products. You get free tea on the job and 40% off most store products.

Cons

The salary (minimum wage) is NOT enough for what is expected of you. There is a 200 page manual that they essentially ask you to memorize during your 21 day training. It's a lot of information to take in, and the corporate offices are very strict on how they want you to sell items, including an order of how to walk customers through the store, which includes a lot of up-selling and if anyone followed it 100% it would probably come off as extremely pushy to a customer!

Doesn't Recommend
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  1. Mentally stimulating and challenging - a great environment to work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate (Teaologist)
    Former Employee - Sales Associate (Teaologist)

    I worked at Teavana part-time (less than a year)

    Pros

    Flexible scheduling, fun environment, always learning & trying new things.

    Cons

    Sales goals are attainable however encouragement is needed, not negative consequences.

    Recommends
    Positive Outlook
  2. Fun co-workers, terrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Teavana part-time (less than a year)

    Pros

    Free tea (It really is nice to get a lot of drinks for free)
    Great co-workers
    Good hours

    Cons

    Poor management
    Hard sales
    Convoluted management system

    Advice to ManagementAdvice

    I would say that the Management needs to try to solidify the Districts of Teavana. From where I worked, it seemed like the District manager had a hard time fixing any problems because she was constantly busy with too many other things. The organization levels from the store to the HQ seems lack-luster at best, and response time to serious problems is usually very slow.

    If you get a lot of complaints about how a manager is doing poorly, perhaps it's time to evaluate?

    Recommends
    Neutral Outlook
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