291 Employee Reviews (View Most Recent)

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great for a while

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Team Member  in  Calgary, AB (Canada)
Current Employee - Team Member in Calgary, AB (Canada)

I have been working at Teavana part-time for less than a year

Pros

40% off
free drinks
often very cool co-workers

Cons

pay is insulting especially with all your expected to do,
you get graded weekly and only bonus upon 2% of your monthly sales if you maintain an A average for that month which is often near impossible. if your sales arent good enough theyll cut your hours.
the training manual is the size of a phone book and is ripe with inaccuracies and contradictions.

Advice to ManagementAdvice

get off your high horse and start providing your store level employees with decent pay. i often talk with my gm and i know that even your mangers are paid very little but are treated with high expectations
also ive recently noticed that your taking away alot of single origin teas to make room for fruity flavored teas and herbal teas which is extremely aggravating

Doesn't Recommend
Positive Outlook
Disapproves of CEO

Other Reviews for Teavana

  1. 1 person found this helpful  

    Miserable, REFRAIN FROM WORKING OR SHOPPING HERE AT ALL COSTS!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Calgary, AB (Canada)
    Current Employee - Sales Associate in Calgary, AB (Canada)

    I have been working at Teavana part-time for less than a year

    Pros

    -40% of ALL Merchandise and Tea
    -Free Tea while working

    Cons

    Where to begin...here are a few:
    -Management that has NO people skills, they just want us to be pushy to customers in order to get more money in THEIR pocket. This goes for Manager, Regional Manager, Assistant Manager, Team Leaders...
    -Lying to customers in order to try and get customers to buy overpriced tea and poor quality merchandise.
    -Measly commission (2%)...only if you sell over $100 an hour of goods.
    -Get rated every week on your sales performance, and if poor you get fired...no questions.

    Advice to ManagementAdvice

    Hopefully you will take advise from Starbucks to clean up your act...oh and sampling does NOTHING! It just frustrates and annoys customers. It is BS!

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2.  

    TEA!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager  in  Toronto (Australia)
    Current Employee - General Manager in Toronto (Australia)

    I have been working at Teavana full-time for more than 3 years

    Pros

    Great atmosphere, great service, great management Everything is fantastic

    Cons

    Too fantastic to list any cons

    Advice to ManagementAdvice

    Keep up the great work

    Recommends
    Positive Outlook
    Approves of CEO
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