There are newer employer reviews for Teavana
There are newer employer reviews for Teavana

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Helpful (2)

Sales driven, pay is okay.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Assistant Manager
Current Employee - Assistant Manager

I have been working at Teavana full-time (More than a year)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Coworkers are generally nice, some general managers run prizes so you can get free things. The discount is pretty good. I've worked at numerous stores and found job satisfaction is highly depends on management and store. Promotion is easy, as it is expanding quickly.

Cons

VERY sales driven. They want you to be very pushy. I was very successful and ranked highly amongst the entire company each week but would still be scolded for my friendly sales tactics and not following the script precisely. Many people cannot handle the pressure.

Advice to Management

Give your workers freedom to add a personal touch that works for them.

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  1. Uncomfortable working environment, bad company policies

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Danbury, CT
    Former Employee - Sales Associate in Danbury, CT

    I worked at Teavana part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Not bad for a first job experience.

    Cons

    Manager was rude and impersonal. Company policies were ridiculous. Uncomfortable working environment.


  2. Helpful (1)

    Not good for long-term employment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Independence, MO
    Former Employee - Sales Associate in Independence, MO

    I worked at Teavana part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    *free drinks *40% discount, which is now changing to 30% *learning knowledge about teas

    Cons

    *impossible sales goals *too sales driven to care about employees *competition in store because of sales goals creates bad morale *sampling for hours with no result *turnover rates

    Advice to Management

    Stop promoting because of numbers, try promoting based on skills, education, character, etc. The turnover rate is rdiculous, but there is a reason behind it. Employees are so worried about sales goals that no one cares about what the customer truly wants or needs and it causes tension in the workplace because of competition and employees constantly worrying about making goals and numbers. Employees only do a good job and get praised if they sell cast iron or a high volume of tea 3-5 lbs in one transaction. Hopefully Starbucks comes in and changes things. This is not a good company to work for.


There are newer employer reviews for Teavana
There are newer employer reviews for Teavana

See Most Recent

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