Teavana

  www.teavana.com
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288 Employee Reviews (View Most Recent)

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Way too stressful.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales Associate  in  Kalamazoo, MI
Former Employee - Sales Associate in Kalamazoo, MI

Pros

A good deal of the products were fantastic. Decent employee discounts, and free drinks for employees.

Cons

Working there involved working in a very high pressure sales environment that didn't seem to fit with the product being sold. The management staff, and above, were very micromanaging. It was a highly frustrating and discouraging place to work.

Also "Part-Time" was, at most, 10 hours on a good week. Some weeks even good sales people were getting stiffed hours.

Advice to ManagementAdvice

Management really needed to allow their employees to get comfortable with how they were selling. The constant "do it this way" was obnoxious. I never got a chance to find my own process for selling.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

Other reviews for Teavana

  1.  

    Awesome coworkers, tough to make commission in such a low-end mall.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    Pros

    Free tea, fun coworkers, discounts, very easy job.

    Cons

    High expectations, impossible goals, aggressive sales tactics.

    Advice to ManagementAdvice

    Perhaps developing a frequent buyers card would help buyers shop more frequently.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    It's just tea

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visual Team Leader  in  Christiana, DE
    Former Employee - Visual Team Leader in Christiana, DE

    Pros

    Free tea
    40% Discount
    Free LB of Starbucks Coffee per week
    Cool stuff to take home

    Cons

    Constantly changing sales models and processes
    Poor business decisions made by upper management
    Pay could be better
    Decietful tactics used to increase sales

    Advice to ManagementAdvice

    Recruit, utilize, develop, and recognize talent when you see it at every level. Being a good sales person does not translate into being a good manager or vice versa. Do not give unsubstantiated health information to customers on the health benefits of the different types of tea, especially to the effect of "This will help you fight your cancer." Thankfully Starbucks now owns the company and things are changing for the better.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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