Teavana

www.teavana.com
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There are newer employer reviews for Teavana

 

Fun experience, good sales process, learn to take no's and drink a lot of tea!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Team Lead in Cleveland, OH
Former Employee - Team Lead in Cleveland, OH

I worked at Teavana part-time (less than a year)

Pros

Free cups of tea
Now, Starbucks partnership allows for weekly markouts.
On the job training, with leeway for new employees.
Expense paid corporate training for new managers in Atlanta

Cons

Harsh upper management
Some managers focused only on their bonus, so extremely pushy sales
Somewhat low pay for a lot of work

Advice to ManagementAdvice

Have a unified technique of training new hires

Recommends
Positive Outlook
Approves of CEO

353 Other Employee Reviews for Teavana (View Most Recent)

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  1. 1 person found this helpful  

    Rewarding mgmt position overall; improved after Starbucks merger, still dissatisfied and slightly disenfranchised.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Teavana full-time

    Pros

    Free cups of delicious, amazing, exotic tea. Amazing colleagues. Some exceptional leadership in places. Better and clearer company direction after the merger. My guess is that new employees brought into the mgmt fold this year will acclimate to the new climate and experience a stronger level of trust as they are brought up in the newer structures. A bright future with Starbucks at the helm.

    Cons

    For years unnecessary and at times debilitating stress, pressure, and fear generated by certain management. 1 Regional in particular who utilized fear tactics, actual bullying, and unsavory behavior (unintentional or otherwise) to, unfortunately, great success. Many years of little to no development at the AM level (this could be easily changed & improved). Day to day dev. of AM position via RD mentorship is still minimal (RDs have no time to, really) - there is so much going on at the top after the merger, but this area of dev. is KEY to the steering of the ship; many colleagues are on "action plans" or have already left the company, most who trended positive comps year after year until very recently. Hard to fully appreciate the possibility that this is the best course of action, feels reactionary vs pro-active.

    Advice to ManagementAdvice

    More trust and development of GMs (getting better for GMs) and AMs, new and tenured alike. Worth it, from a pure dollars and cents standpoint. If it seems to upper management that the development of the AMs is on point, I recommend reexamining the approach. There are sig. gaps, hindering execution & comps for many in the field. Pure accountability structures alone (i.e. on paper action plans and counsels) are shortsighted at the least.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Alright so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Tampa, FL
    Current Employee - Sales Associate in Tampa, FL

    I have been working at Teavana part-time (less than a year)

    Pros

    Greater knowledge of tea
    Great Co-workers

    Cons

    You need to meet an hourly goal in order to maintain your hours
    Can be competitive

    Advice to ManagementAdvice

    The hourly goals are too much

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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