There are newer employer reviews for Teavana

2 people found this helpful  

Mixed at best

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Team Leader of Operations  in  Seattle, WA
Former Employee - Team Leader of Operations in Seattle, WA

I worked at Teavana full-time for more than a year

Pros

Generally good discount, interesting work environment, and great upper management.

Cons

Profit margin on most items is over 95%+, and if you're aware of that fact you're starting to realise how low the company is putting back into you. Middle management (DM to regional) is absolutely feral.

Doesn't Recommend
Neutral Outlook
Approves of CEO

294 Other Employee Reviews for Teavana (View Most Recent)

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  1. 1 person found this helpful  

    Upper level management needs to wake up and pay attention.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista
    Current Employee - Barista

    I have been working at Teavana part-time for more than a year

    Pros

    The people the tea, the discounts at both Teavana and Starbucks, and the upwards mobility if you make them money.

    Cons

    Baristas are underappreciated, hard work is all but ignored unless it directly results in profit, the pressure to sell scares away not only customers but quality employees as well

    Advice to ManagementAdvice

    Reward hard work, allow upward mobility and pay raises to baristas and those who are better suited to work behind the scenes, I have been working for over a year at $8/hr (when I was told baristas are supposed to START at $8.50 because they are not eligible for bonuses) and management refuses to give me a raise despite my hard work, loyalty, knowledge and genuine passion for the products. FOCUS ON SELLING MANY INDIVIDUAL DRINKS INSTEAD OF A FEW LARGE TICKET ITEMS. Modern Americans want ease and convenience and the profit margin on individual drinks is huge and customers will come back and back and back until they get hooked and comfortable enough to buy the large ticket items. This is common sense and I have spoken with countless customers who further support this.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Pay is too low.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Teavana part-time

    Pros

    Free tea all day. Cool people to work with.

    Cons

    Low pay. The bonus system is a joke. The sales method is sometimes deceitful towards customers.

    Advice to ManagementAdvice

    Show more care to the low end employees, they are the face of your business.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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