Pros

Involvement in cutting edge technology via vendors. Involvement in a global organisation. Working in a very competitive commercial operation encourages you to be imaginative in solutions.

Cons

Cost is always an issue when looking at solutions. Constant reinventing the wheel because a lack of investment in the IT infrastructure mean the same problems occur repeatedly but there is no capital investment for a permanent solution.

Advice to Senior Management

Understand the capabilities of the internal IT team and utilise them effectively. Invest in the infrastructure to allow the IT professionals to have the opportunity to develop in a role.