There are newer employer reviews for TeleTech
There are newer employer reviews for TeleTech

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Helpful (1)

It was a great company with opportunity to grow.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Denver, CO
Former Employee - Anonymous Employee in Denver, CO
Recommends
Approves of CEO

Pros

Technology was great and travel opportunities.

Cons

It was never a 40 hour work week.

Advice to Management

Continue to give a consistent message.

Other Employee Reviews for TeleTech

  1. The experience sent me to bed with nightmares daily

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Bremerton, WA
    Current Employee - Customer Service Representative in Bremerton, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at TeleTech full-time (More than 5 years)

    Pros

    I had a paycheck. The hours were consistent. If you like talking on the phone and settling issues with customers, this is a fun job. You learn how to handle conflict and become a pro at conflict resolution -a much needed skill set.

    Cons

    The cost of medical care, dental care, vision was higher than I payed elsewhere. The mentality of the people I worked with was limited to people without degrees. The management were payed the same wages as the customer service reps. The management believed they were better than others, ego's were inflated. The problem solving skills involved with interactions with people were lacking, which is saying a lot since this is a company that deals with customers daily.

    Advice to Management

    Go to college, earn your respect. Learn how to be humble and argue for a pay raise so that others after you will be able to succeed. Teach the company they need to hire quality people who know how to handle problems.


  2. Helpful (1)

    Not Bad...Good... Not Perfect

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Moundsville, WV
    Former Employee - Anonymous Employee in Moundsville, WV
    Recommends
    Approves of CEO

    Pros

    -Worked with many call centers and this one is just okay in terms of communications and employee management. -job security -On the job training -facilities

    Cons

    -Rules are rules - you must follow or else... -Compensation is not really competitive compared to other call centers in my state -Job demands

    Advice to Management

    I appreciate your time reaching out with some programs so continue to keep us informed with the developments and updates in the company.


There are newer employer reviews for TeleTech
There are newer employer reviews for TeleTech

See Most Recent

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