TeleTech

www.teletech.com
There are newer employer reviews for TeleTech

 

Fine while it lasted

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at TeleTech

Pros

I had the best time because it was the first time I could just get on the computer all day and get on the internet. That was the ultimate. It was years ago and unheard of. Then the layoffs happened.

Cons

A lot of people could not help customers and customers needed a lot of help with their new systems

Advice to ManagementAdvice

Have really skilled people

Approves of CEO

716 Other Employee Reviews for TeleTech (View Most Recent)

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  1. 3 people found this helpful  

    More than Satisfactory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Services Representative in Belfast, Northern Ireland (UK)
    Former Employee - Customer Services Representative in Belfast, Northern Ireland (UK)

    I worked at TeleTech

    Pros

    I work for my career and TeleTech has brought me to a level where I am growing. I put to use my language skills and customer service orientation at work. It was a good experience.

    Cons

    There are always people who will be negative. Keep away from the bad influence and decide for yourself. Do your best.

    Advice to ManagementAdvice

    Put effort to get to know what employees are saying. While some are valuable and others are not, it's still a good insight in what to do for managing the employees.

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    A great development and career building opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Guadalajara, Jalisco (Mexico)
    Current Employee - Anonymous Employee in Guadalajara, Jalisco (Mexico)

    I have been working at TeleTech

    Pros

    Great environment, freedom to act, salary, international exposure, opportunity to work with "500 Fortune" companies, career opportunities, diversification of business, leadership with experience.

    Cons

    Benefits packages could be better, still working on the process to tropicalize certain processes to adapt to local cultures, weak communication strategies.

    Advice to ManagementAdvice

    Don't forget Communication is one of our core values, and in order to be effective must consider the listener and the message. The listener has a culture and a background that needs to be considered when communicating a message.

    Recommends
    Approves of CEO
There are newer employer reviews for TeleTech

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