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Glassdoor is your free inside look at TeleTech reviews and ratings — including employee satisfaction and approval rating for TeleTech CEO Kenneth D. Tuchman. All reviews posted anonymously by TeleTech employees.

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TeleTech – “TeleTech - only for the brave.

Feb 23, 2009

4.0

TeleTech Manager in Uniontown, PA:   (Past Employee - 2008)

Pros

Good pay and if you work very hard you'll be able to climb up b/c the turnover is very high. So, if your objective is to simply sit down in a chair and get paid it isn't a good place to work because your metrics are being carefully tracked every single minute of every single hour and there is little room to hide and pass the day away while not performing any work.

Cons

Very busy all of the time and absolutely no work / family life balance. So - if you aren't too worried about having lots of personal time on the weekends go ahead and sign up.

Advice to Senior Management

Keep up with the meritocracy but also remember there is a cost to turnover.

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TeleTech Overview (TTEC )
Web
www.teletech.com
Industries
Size
5000+ Employees, $1B+ Revenue
HQ
Englewood, CO
Competitors


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