There are newer employer reviews for TeleTech

Helpful (3)

Love my job

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Technical Support Representative in Englewood, CO
Current Employee - Technical Support Representative in Englewood, CO

I have been working at TeleTech part-time (more than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

-The people
-the technology
-getting to work at home

Cons

-upper management is very busy, and doesn't have time to speak with lower employees
-communication between departments

Advice to Management

Work on communication

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  1. Helpful (1)

    Could be worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Lorain, OH
    Current Employee - Customer Service Representative in Lorain, OH

    I have been working at TeleTech full-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Gain great experience in csr/call center situation, once you get the hang of it. Get paid for training. Team members are helpful.

    Cons

    Pay for type of work should be higher, no part time; associates become burnt out.

    Advice to Management

    Train on how to assist and work with associates.

  2. equal oppertunity employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Customer Care Representative in Niagara Falls, NY
    Former Contractor - Customer Care Representative in Niagara Falls, NY

    I worked at TeleTech as a contractor (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    wiling to hire anyone who was willing to work

    Cons

    very high turn over in employees

There are newer employer reviews for TeleTech

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