TeleTech

  www.teletech.com
  www.teletech.com
There are newer employer reviews for TeleTech

 

my most fun time after 20 years

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Phoenix, AZ
Former Employee - Customer Service Representative in Phoenix, AZ

I worked at TeleTech full-time (less than an year)

Pros

it's not easy but it was rewarding as the trainees are kind and friendly willing to share their knowledge specially for someone like who have no experience of working in the company for more than 10 years

Cons

time schedule but it's adaptable .. smoking people ..understanding of how to dress up as they want to apply , everyone are like wearing a jeans and not everyone knows what is office attire and proper casual..

Advice to ManagementAdvice

I hope they will teach the trainees how to dress properly and so that they could teach the staff to dress properly also unlike the way they do now .. they dress up like they are always going for cowboy grill night .. Yes they are not being seen by the customer but then for their own confidence so they are not look alike with the bar girls.

Recommends
Neutral Outlook
No opinion of CEO

668 Other Employee Reviews for TeleTech (View Most Recent)

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  1. 2 people found this helpful  

    Outsource Experts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - HR Generalist in Denver, CO
    Former Employee - HR Generalist in Denver, CO

    I worked at TeleTech full-time (more than an year)

    Pros

    Able to be creative and gain global expertise

    Cons

    Difficult to have any work life balance
    Very siloed - lacks real expertise in HR

    Advice to ManagementAdvice

    Quit laying everyone off and pay bonuses out - can't gain loyality when every 6-9 months another layoff is happening.
    Ken needs to trust his leaders - or get new ones

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Love my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Representative in Englewood, CO
    Current Employee - Technical Support Representative in Englewood, CO

    I have been working at TeleTech part-time (more than an year)

    Pros

    -The people
    -the technology
    -getting to work at home

    Cons

    -upper management is very busy, and doesn't have time to speak with lower employees
    -communication between departments

    Advice to ManagementAdvice

    Work on communication

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for TeleTech

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