TeleTech

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566 Employee Reviews (View Most Recent)

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3 people found this helpful  

Greedy Monsters Hoarding From Worker Bees

Customer Service Representative (Current Employee) Tempe, AZ

Prosjust barely beats trying to live off of unemployment benefits!

ConsCustomer service pay is $10.00/hr; no raises ever; no bonuses for strong performance. healthcare benefits are ridiculously expensive, based on a $20,800 annual pay. Company expects perfect performance and attendance for a ridiculously low wage; doesn't care about employee morale at all, has subjected two departments of employees to unsafe conditions that would NEVER have passed muster with OSHA or Tempe Fire Department. When a client company signs on with Teletech, they should understand that the bulk of their money goes to executive pay - and what's left over goes to us peons. A Truly DISGUSTING company.

Advice to Senior ManagementYou're just going to have to do with a little less money in your bank accounts, and start sharing with the peons who make your company a success in the first place. Otherwise, we may decide to help the clients LEAVE.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    my most fun time after 20 years

    Customer Service Representative (Former Employee) Phoenix, AZ

    I worked at TeleTech full-time for less than a year


    Pros: it's not easy but it was rewarding as the trainees are kind and friendly willing to share their… Cons: time schedule but it's adaptable .. smoking people ..understanding of how to dress up as they want to… Advice to Senior Management: I hope they will teach the trainees how to dress properly and so that they could teach the staff to dress properly also unlike… Yes, I would recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Outsource Experts

    HR Generalist (Former Employee) Denver, CO

    I worked at TeleTech full-time for more than a year


    Pros: Able to be creative and gain global expertise Cons: Difficult to have any work life balance Very siloed - lacks… Advice to Senior Management: Quit laying everyone off and pay bonuses out - can't gain loyality when every… No, I would not recommend this company to a friend More
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