TeleTech

  www.teletech.com
Work in HR? Unlock Free Profile

566 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • No Opinion of CEO

 

Very good for experience but lacked in training

Technical Support Representative (Former Employee) San Fernando, Pampanga (Philippines)

ProsFun environment and very good for experience, especially communication skills. There were also very good opportunities for career growth as they constantly pick outstanding agents and promote them either as Lead Agent, or Trainer.

ConsVery short training period for agents, which could result in undesirable outcomes during nesting period.

Advice to Senior ManagementIncrease duration of training to better prepare the agents. And, if feasible, one-on-one sessions to prepare the agents for nesting would be nice.

Yes, I would recommend this company to a friend

     

    Teletech Work@home BestBuy

    Anonymous Employee (Current Employee)

    I have been working at TeleTech part-time for less than a year


    Pros: Not having to leave your house Cons: Cannot get pay right Trainers are not from same department and don't know the material needed to train people Constantly being told to figure it… Advice to Senior Management: Actually train employees instead of just pushing us out there… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    nerve wracking

    Anonymous Employee (Current Employee)

    I have been working at TeleTech part-time


    Pros: Can say nothing about Pros Cons: didn't go over how to log into phones until second day of nesting then was expected to follow all the steps like go here, go… Advice to Senior Management: Need to have better trainers, that doesn't smack their lips whenever you have to ask them a question because they will not are can not… No, I would not recommend this company to a friend More
There are newer reviews on TeleTech.

Worked for TeleTech? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.