TeleTech
3.0 of 5 500 reviews
teletechjobs.com Englewood, CO 5000+ Employees

500 Employee Reviews (View Most Recent)

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Very good for experience but lacked in training

Technical Support Representative (Former Employee)
San Fernando, Pampanga (Philippines)

I worked at TeleTech as a contractor for less than a year

ProsFun environment and very good for experience, especially communication skills. There were also very good opportunities for career growth as they constantly pick outstanding agents and promote them either as Lead Agent, or Trainer.

ConsVery short training period for agents, which could result in undesirable outcomes during nesting period.

Advice to Senior ManagementIncrease duration of training to better prepare the agents. And, if feasible, one-on-one sessions to prepare the agents for nesting would be nice.

Yes, I would recommend this company to a friend

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It's a very fulfilling experience, so far.

Customer Service Representative (Current Employee)

I have been working at TeleTech full-time for more than a year


Pros: It is a very convenient place to work. Cons: So far for me, there is none. Yes, I would recommend this company to a friend More

  • Culture & Values
         
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It was a great experience working at Teletech

Anonymous Employee (Former Employee)

I worked at TeleTech full-time for less than a year


Pros: friendly environment, fun, good outdoor activities Cons: must increase salary, that's all More

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