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2 people found this helpful  

teletech is a nice company to work with

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative  in  Pasay, Pasay (Philippines)
Current Employee - Customer Service Representative in Pasay, Pasay (Philippines)

I have been working at TeleTech full-time for more than a year

Pros

employees are all good. the company is very established. very accessible. people in teletech are very down to earth.

Cons

in some way the salary that we can get from teletechis not as much that we look up to with those other bpo companies. Just wondering my account in go VISA wherein it is literally financial account offers lower salary:(

Advice to ManagementAdvice

think what is best for the agents so as the agents would think what is best for the business

Recommends
Positive Outlook
Approves of CEO

599 Other Employee Reviews for TeleTech (View Most Recent)

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  1.  

    comfortable place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Halifax, NS (Canada)
    Former Employee - Customer Service Representative in Halifax, NS (Canada)

    I worked at TeleTech full-time for more than a year

    Pros

    good location and salary is not bad. nice manager and cacual policy.

    Cons

    open till midnight. shift would be problem for newer..

  2.  

    My review is about the compensation packages I had recieved accordingly from Teletech Pampanga

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at TeleTech full-time for more than a year

    Pros

    The best reasons is there is discrimination at all

    Cons

    Cons are 1st is the compensation especially the salary which is not competitive enough and not enough considering the hard work with just $250 a month surely is not enough

    Advice to ManagementAdvice

    Review your salary rate and consider the cost of living @ Pampanga with only P10000 pesos a month salary basic is not enough. There are several BPO company in Pampanga that offers a higher compensation, which is why lots of Call center agents from Teletech transfers to other BPO.

    Doesn't Recommend
    Negative Outlook
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