TeleTech
3.0 of 5 553 reviews
www.teletech.com Englewood, CO 5000+ Employees

553 Employee Reviews (View Most Recent)

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1 person found this helpful  

Great Company to work for!!

Customer Care Representative (Current Employee)
Springfield, MO

ProsGood starter job to get the ball rolling. Flexible schedules, especial when in school, Tuition reimbursement up to 2000.00 (1000.00/yr.), if you can commit yourself for a year or more. If you perform well and stay at the top of your game, you can go anywhere within the company.

ConsCorporate Politics, don't pay as well as they should. tools used to perform your job perform well, but could use some major improvements.

Advice to Senior Managementlisten to your employees more. take better care of your tenured agents

Yes, I would recommend this company to a friend

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    Taxing, but not over-come-able.

    Customer Service Representative (Current Employee)
    Cleveland, OH

    I have been working at TeleTech part-time for less than a year


    Pros: Pay is on time, co-workers and team leaders are friendly. Cons: Tech issues, be prepared to think outside the box. Did not receive a job offer for what I applied for but I took it because… Advice to Senior Management: Match people to what they are suited for better. Even if you… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Needs better training

    Seasonal Call Center Operator (Current Employee)
    New York, NY

    I have been working at TeleTech part-time for less than a year


    Pros: You get to work from home, in your pj's if you want to.… Cons: Training is chaotic they switched our trainers and each one teaches different so it is very… Advice to Senior Management: Streamline training Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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