TeleTech

www.teletech.com
Employer Engaged
There are newer employer reviews for TeleTech

2 people found this helpful  

Great Company to work for!!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Care Representative in Springfield, MO
Current Employee - Customer Care Representative in Springfield, MO

I have been working at TeleTech full-time (more than 3 years)

Pros

Good starter job to get the ball rolling. Flexible schedules, especial when in school, Tuition reimbursement up to 2000.00 (1000.00/yr.), if you can commit yourself for a year or more. If you perform well and stay at the top of your game, you can go anywhere within the company.

Cons

Corporate Politics, don't pay as well as they should. tools used to perform your job perform well, but could use some major improvements.

Advice to ManagementAdvice

listen to your employees more. take better care of your tenured agents

Recommends
Neutral Outlook
Approves of CEO

748 Other Employee Reviews for TeleTech (View Most Recent)

Sort: Rating Date
  1.  

    TeleTech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Customer Service Representative in Birmingham, AL
    Former Contractor - Customer Service Representative in Birmingham, AL

    I worked at TeleTech as a contractor (less than a year)

    Pros

    Netural about all areas (you have your good days, you have your bad).

    Cons

    I can not think of any cons

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Favorism. Lorain , OHIO CallCenter site

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Agent in South Lorain, OH
    Current Employee - Call Center Agent in South Lorain, OH

    I have been working at TeleTech full-time (more than a year)

    Pros

    Gaining experience as a call center agent. Temporary job while waiting for other oppurtunity. Teletech has good trainers. Managers have too many stressful job

    Cons

    I will list the most obvious in Teletech itself as an organisation.

    1) Immaturity among the younger agents. 2) Majority of Supervisor very immature and rude. They have no respect for the older employees. 3) Getting too involved with other employees 4) Extremely dirty working place. Carpets and Seats are nasty. ( would have called the health inspector )
    5) Favorism. 6) Its more of a highschool atmosphere. 7) No RAISE!!!

    Advice to ManagementAdvice

    Management needs to filter the right individual that has the qualification and the drive to get the job done.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for TeleTech

Work at TeleTech? Share Your Experiences

TeleTech

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.