TeleTech

  www.teletech.com
Work in HR? Unlock Free Profile

569 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • No Opinion of CEO

 

Poor Communication

Inbound Customer Service Representative (Current Employee) Pittsburgh, PA

ProsThey provide online paid training for the project your working on

Conspoor communication regarding work scheduling. I had to check my schedule several times a day to make sure my work schedule had not changed.

Advice to Senior Managementimprove scheduling process. Improve training. More communication with employees.

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    @Home customer service representative in Philadelphia, Pa

    Customer Service Representative (Former Employee) Philadelphia, PA

    I worked at TeleTech part-time for less than a year

    Pros: Working from Home, short work shifts and great team of… Cons: The training is inconsistent and does not prepare you for the job. 50% of the time their systems do not work and you are… Advice to Senior Management: Work on improving employee training. Work on improving you systems that are used… No, I would not recommend this company to a friend More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    A crazy stressful situation and I worked @ home!

    Customer Service Representative/Sales (Former Employee) Englewood, CO

    I worked at TeleTech part-time for less than a year

    Pros: working at home and hiring process was uickeasy and q Cons: weak training, technical issue at least 2x per shift (on… Advice to Senior Management: get on the ball!! you guys been in business too… No, I would not recommend this company to a friend More

There are newer reviews on TeleTech.

Worked for TeleTech? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.