There are newer employer reviews for TeleTech
There are newer employer reviews for TeleTech

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Helpful (2)

not too bad

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Contractor - Post Purchase Support @home in Lawrenceville, GA
Former Contractor - Post Purchase Support @home in Lawrenceville, GA
Recommends
No opinion of CEO

I worked at TeleTech as a contractor (Less than a year)

Pros

flexible hours--never had a seasonal job before so more of what i expected, eligible for rehire

Cons

toward the end of the season hours were cut without warning, so it made it hard to plan out things

Advice to Management

it would be nice to get more feedback from teamleads. i never received one q&a during my time there.

Other Employee Reviews for TeleTech

  1. Poor Communication

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inbound Customer Service Representative in Pittsburgh, PA
    Current Employee - Inbound Customer Service Representative in Pittsburgh, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at TeleTech part-time (Less than a year)

    Pros

    They provide online paid training for the project your working on

    Cons

    poor communication regarding work scheduling. I had to check my schedule several times a day to make sure my work schedule had not changed.

    Advice to Management

    improve scheduling process. Improve training. More communication with employees.


  2. Helpful (1)

    It's a job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - HP Computer Technician in Springfield, MO
    Former Employee - HP Computer Technician in Springfield, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TeleTech full-time (More than a year)

    Pros

    As long as you show up for work everyday you're pretty much guaranteed to keep your job. There is some opportunity to move up if that's for you. It's a good place to build experience.

    Cons

    They do not give raises. When a contract ends your job may end as well. I worked for HP and when the contract Teletech had with them was not renewed most everyone was let go with a small severance package.

    Advice to Management

    Allow for annual raises to be given to employees. Advancement is not for everyone and I think people would like to be rewarded for the time they put in there.


There are newer employer reviews for TeleTech
There are newer employer reviews for TeleTech

See Most Recent

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