TeleTech
3.0 of 5 550 reviews
www.teletech.com Englewood, CO 5000+ Employees

550 Employee Reviews (View Most Recent)

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3 people found this helpful  

A crazy stressful situation and I worked @ home!

Customer Service Representative/Sales (Former Employee)
Englewood, CO

Prosworking at home and hiring process was uickeasy and q

Consweak training, technical issue at least 2x per shift (on their end)... very stressful

Advice to Senior Managementget on the ball!! you guys been in business too long to have that many issues.

No, I would not recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
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    • No Opinion of CEO

    2 people found this helpful  

    not too bad

    Post Purchase Support @home (Former Employee)
    Lawrenceville, GA

    I worked at TeleTech as a contractor for less than a year


    Pros: flexible hours--never had a seasonal job before so more of… Cons: toward the end of the season hours were cut without… Advice to Senior Management: it would be nice to get more feedback from teamleads.… Yes, I would recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Poor Communication

    Inbound Customer Service Representative (Current Employee)
    Pittsburgh, PA

    I have been working at TeleTech part-time for less than a year


    Pros: They provide online paid training for the project your working… Cons: poor communication regarding work scheduling. I had to check my schedule… Advice to Senior Management: improve scheduling process. Improve training. More communication with… Yes, I would recommend this company to a friend More
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