There are newer employer reviews for TeleTech
There are newer employer reviews for TeleTech

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Helpful (1)

Feels great working for this company!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Tech Support Teletech@home
Current Employee - Tech Support Teletech@home

I have been working at TeleTech part-time (Less than a year)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

Working here makes me feel confident because I dont have someone looking over my shoulder. I feel in control and able to do a better job. There is also opportunity to add new skills very quickly if you do your very best in your current skill. The shifts are short and sweet which is great for me.

Cons

Technical and system issues but its not horrible nor frequent unless its your computer or internet.

Advice to Management

A better pay rate, benefits and an opportunity to work full time if you need it.

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  1. Helpful (2)

    Former@home Agent Product Support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Work At Home in Bronx, NY
    Former Employee - Customer Service Work At Home in Bronx, NY

    I worked at TeleTech part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Loved my project, flexible hours and It's a good place to build experience.

    Cons

    They do not give raises.


  2. Nice work at home opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at TeleTech part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good support, good training, working at home was a great benefit

    Cons

    Can be laid off with no warning, unable to save or print some documentation that would make the job easier to do, sometimes programs did not work properly

    Advice to Management

    Help new employees more by providing training with actual calls


There are newer employer reviews for TeleTech
There are newer employer reviews for TeleTech

See Most Recent

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