TeleTech

www.teletech.com
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There are newer employer reviews for TeleTech

 

Overall Great Company!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Trainer in Denver, CO
Former Employee - Trainer in Denver, CO

I worked at TeleTech full-time (less than a year)

Pros

Flexible Schedules, Team Environment, On-Site Employee Development

Cons

Trainers were often required to travel out of state for lengthy periods of time (over two weeks). Travel home during these assignments was an employee cost rather than paid for by the employer.

Recommends
No opinion of CEO

748 Other Employee Reviews for TeleTech (View Most Recent)

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  1.  

    Worked as DSL support for Verizon customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Birmingham, AL
    Former Employee - Customer Service Representative in Birmingham, AL

    I worked at TeleTech part-time (more than a year)

    Pros

    Good technology. Good knowledge based systems which help get you going on the floor quickly. Good company for low income areas as they provide a higher starting wage for non-professional technical jobs.

    Cons

    Job Stability is lacking at some locations. The office where I started closed after several years of rumors. Other cons include an unprofessional workforce, though it does provide opportunities in less developed communities, low salary growth. I had terrible raises despite being ranked well and as high as the 3 best agent out of over 500 in a month.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Fun but strenuous job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TeleTech full-time (more than 3 years)

    Pros

    top bpo, great people, steady hours

    Cons

    not many cons. stressful, expensive benefits, low pay compared to other companies

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for TeleTech

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