TeleTech

  www.teletech.com
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588 Employee Reviews (View Most Recent)

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Great company if you have the right connections

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Team Leader  in  León, Guanajuato (Mexico)
Former Employee - Team Leader in León, Guanajuato (Mexico)

Pros

Yo can grown within the company in just few years, the salary is good for undergraduate persons. Many training resources. You can improve your English skills. As a first time job, is excellent.

Cons

There's a lot of personnel rotation in the company, so you should be very carefully when you decide to change your position, maybe the project will be closed and you will be fired. If you get fired, you usually need to start over from the agent position.

Depending on the project, you should say goodbye to your personal life because they will ask you to stay there many extra hours.

Advice to ManagementAdvice

Hiring persons for administrative positions should be handled by an external entities with the advice of the project manager, otherwise it become a mafia and only the friends of the managers can survive a personnel layoff.

Recommends
Neutral Outlook
No opinion of CEO

Other reviews for TeleTech

  1.  

    company review to see how it goes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    Pros

    stress free, salary not delayed, benefits,

    Cons

    supervision wise of some sucks

    Advice to ManagementAdvice

    I have nothing against the management but if you'll be promoting someone just do not look into the stats but rather make sure they have the attitude of being in higher position and can motivate employees not demotivate them

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Working at TeleTech in Sales

    Former Employee - Inside Sales Manager  in  Belfast, Northern Ireland (UK)
    Former Employee - Inside Sales Manager in Belfast, Northern Ireland (UK)

    Pros

    Good Salary
    Freedom to work
    Good pension scheme
    Salary is paid weekly

    Cons

    Don't have much capability for UK Market

There are newer employer reviews for TeleTech.

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