Pros

Teletech has a great philosphy for developing future leaders in the company by providing mentor programs, professional development education, Leadership programs. Teletech does a great job of helping employees manage their work and family responsibilities with a schedule broker. Teletech is overall positive place to work.

Cons

The 1 bad thing about Teletech is sinces it a 3rd party vendor its hard to determine the growth potential of the project your assigned.

Advice to Senior Management

My only advice is to continue to train corrent leaders and future leaders to remember the human factor of their jobs and be positive.