Telefónica

  www.telefonica.com
  www.telefonica.com
There are newer employer reviews for Telefónica

 

Great Company, Poor Strategy

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Telefónica full-time

Pros

Mission statement, geographical fingerprint, product portfolio, market position, technology, staff are a kind of leading company

Cons

Current HR focus on cut on investments and salaries, so old and skilled staff are push away, while retaining less unexperienced but cheap employees.
Customer care is handed over to cheap 3rd country providers, with no CRM or shared client profile knoledge. Good customers are not take in care, while focusing only on new customers and market penetration

Advice to ManagementAdvice

Re-invest on innovation, not only infrastructure, and retain best staff. Revisit customer care with better CRM

Recommends
Neutral Outlook
Disapproves of CEO

205 Other Employee Reviews for Telefónica (View Most Recent)

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  1.  

    Development and Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dublin, Dublin (Ireland)
    Current Employee - Anonymous Employee in Dublin, Dublin (Ireland)

    I have been working at Telefónica full-time (less than an year)

    Pros

    Since I'm with Telefónica, I have been presented with a lot of opportunities and support. I have the possibility to develop and my colleagues and managers see to it, that the path I chose is made possible.
    In my opinion, it is no wonder, that they won the great place to work award in different countries and score highly worldwide

    Cons

    compared to other companies around here, like Google and Facebook, who offer a great deal of perks, the offer isn't as rich but it is ample and it is a great place to work.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Telefonica O2

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Sales Manager
    Current Employee - Business Sales Manager

    I have been working at Telefónica full-time (more than 8 years)

    Pros

    Growth, innovation, culture, reward, digital

    Cons

    Decline, challenging, IPhone, culture, reward

    Recommends
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Telefónica

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