Telefónica

  www.telefonica.com
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174 Employee Reviews (View Most Recent)

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Great Company, Poor Strategy

Anonymous Employee (Former Employee)

ProsMission statement, geographical fingerprint, product portfolio, market position, technology, staff are a kind of leading company

ConsCurrent HR focus on cut on investments and salaries, so old and skilled staff are push away, while retaining less unexperienced but cheap employees.
Customer care is handed over to cheap 3rd country providers, with no CRM or shared client profile knoledge. Good customers are not take in care, while focusing only on new customers and market penetration

Advice to Senior ManagementRe-invest on innovation, not only infrastructure, and retain best staff. Revisit customer care with better CRM

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Development and Opportunities

    Anonymous Employee (Current Employee) Dublin, Dublin (Ireland)

    I have been working at Telefónica full-time for less than a year

    Pros: Since I'm with Telefónica, I have been presented with a lot of opportunities and support. I have the possibility to develop and my colleagues and… Cons: compared to other companies around here, like Google and Facebook, who offer a great deal of perks,… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Telefonica O2

    Business Sales Manager (Current Employee)

    I have been working at Telefónica full-time for more than 8 years

    Pros: Growth, innovation, culture, reward, digital Cons: Decline, challenging, IPhone, culture, reward Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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