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Sold all it's workers to Capita without as much as an apology

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Advisor in Leeds, England (UK)
Current Employee - Customer Service Advisor in Leeds, England (UK)

I have been working at Telefónica full-time (More than 10 years)

Doesn't Recommend
Negative Outlook
Doesn't Recommend
Negative Outlook

Pros

Won't be working for them after 1st July. Thought they were a great company to work for up until now. They offered flexible benefits and good work/life balance and I had defended them to all the customers throughout thick and thin

Cons

They don't care about their staff or customers. Capita have taken ove all call centre operations and will start looking for any way to save money

Advice to Management

Why ruin a good company because you are in debt by outsourcing most of the operations?

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  1. Enjoyable and fun place to work meeting a wide range of people every day

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telefónica

    Pros

    Flexible working Great staff Good discounts for staff contracts etc Slightly above average salary for retail job lots of stores

    Cons

    Can be a bit boring at times when the store was quite. But overall it is a good place to work in retail, by far the best retail job I have had


  2. Excellent company structure with plenty of room for promotion

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The management structure and the work life balance are excellent also the opportunities on your doorstep once you start in the company

    Cons

    Working at telefonica a year now and havent found a downside so far. Nothing bad to say at present


There are newer employer reviews for Telefónica
There are newer employer reviews for Telefónica

See Most Recent

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