There are newer employer reviews for Teleperformance

Training was disorganized and incomplete. Drop you onto the phones without being prepared.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - WAHA Tech Support
Current Employee - WAHA Tech Support

I have been working at Teleperformance

Doesn't Recommend
No opinion of CEO
Doesn't Recommend
No opinion of CEO

Pros

Working from home means little to no overhead which can outweigh the low pay. They provide phone equipment.

Cons

Training is totally inadequate. Support during Duit week is severely lacking.

Advice to Management

Improve your training for tech support. Include listening to techs and customers on live calls as part of training.

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  1. Helpful (1)

    Huge company with many career opportunities within

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Teleperformance

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Gain experience working for a large organization
    Many career opportunities
    Accurate and on-time salary payment

    Cons

    Vast organization, you can get lost within it job-wise
    Sometimes unstructured work processes
    Lack of consistency across subsidiaries

    Advice to Management

    Follow the current industry trend and try to be ahead of the competition to differentiate yourself

  2. horible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Agent
    Current Employee - Agent

    I have been working at Teleperformance

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    very easy to get hired.

    Cons

    no benefits
    no overtime
    no opportunities to grow
    not a safe work environment

    Advice to Management

    conduct anonymous surveys if you truly want to know what employees think.

There are newer employer reviews for Teleperformance

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