Teleperformance

  www.teleperformance.com
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543 Employee Reviews (View Most Recent)

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Training was disorganized and incomplete. Drop you onto the phones without being prepared.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - WAHA Tech Support
Current Employee - WAHA Tech Support

Pros

Working from home means little to no overhead which can outweigh the low pay. They provide phone equipment.

Cons

Training is totally inadequate. Support during Duit week is severely lacking.

Advice to ManagementAdvice

Improve your training for tech support. Include listening to techs and customers on live calls as part of training.

Doesn't Recommend
No opinion of CEO

Other reviews for Teleperformance

  1.  

    Limited

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexible work schedule and time off

    Cons

    Compensation, openness to technology, politics

    Advice to ManagementAdvice

    Don't hire people that don't know how to do there job

    Doesn't Recommend
    Disapproves of CEO
  2. 1 person found this helpful  

    Huge company with many career opportunities within

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Gain experience working for a large organization
    Many career opportunities
    Accurate and on-time salary payment

    Cons

    Vast organization, you can get lost within it job-wise
    Sometimes unstructured work processes
    Lack of consistency across subsidiaries

    Advice to ManagementAdvice

    Follow the current industry trend and try to be ahead of the competition to differentiate yourself

    Recommends
    Approves of CEO
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