Teleperformance

  www.teleperformance.com
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541 Employee Reviews (View Most Recent)

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neutral

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

Pros

there's no special reason, apart from the need of a job

Cons

instability , many people coming in and going out, people hired not very professional

Advice to ManagementAdvice

neutral

No opinion of CEO

Other reviews for Teleperformance

  1.  

    Just, Awful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - CSA
    Current Employee - CSA

    Pros

    It's a fairly easy job. Any one who can unscrew a cable can work here.

    Cons

    Read that last sentence.
    Then think about this; you're taking calls from people who either A) try to say they don't know how to B) say they aren't very tech savvy or C) say they simply don't think they should have to. All the while, you're getting nagged at by your supervisor or any one of the 13 in the building at the time.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Training was disorganized and incomplete. Drop you onto the phones without being prepared.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - WAHA Tech Support
    Current Employee - WAHA Tech Support

    Pros

    Working from home means little to no overhead which can outweigh the low pay. They provide phone equipment.

    Cons

    Training is totally inadequate. Support during Duit week is severely lacking.

    Advice to ManagementAdvice

    Improve your training for tech support. Include listening to techs and customers on live calls as part of training.

    Doesn't Recommend
    No opinion of CEO
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