There are newer employer reviews for Teleperformance
There are newer employer reviews for Teleperformance

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a normal life at teleperformance

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Services Representative in Bristol, England (UK)
Former Employee - Customer Services Representative in Bristol, England (UK)
Recommends
Neutral Outlook
No opinion of CEO

I worked at Teleperformance full-time (More than a year)

Pros

friendly peers, polite management. nice cafe. next to a pub.

Cons

no job security, no job satisfaction, lacks the ability to move up in the hierarchy.

Advice to Management

look to promote good people to supervisors or floor walkers.

Other Employee Reviews for Teleperformance

  1. Pushes you to wear many hats, you will get good at it by the end of your term there

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Teleperformance full-time

    Pros

    Fantastic working from home culture - 2 WFH days a week + very flexible to add more as you need. Staff is very friendly and will work with you through the issues Departments work as a team to deliver solutions to different business needs There is always a new way to do something depending on which company you are dealing with, so work is not boring.

    Cons

    Pay increases do not go hand in hand with your added responsibilities Work culture incentives you to stay up late working - you are seen as someone who's not helping "the team" if you leave when you are supposed to. No visibility over management decisions on where the company is going No professional growth, you are more or less just moving sideways within your own role Discretionary matching on 401(k) which is a waste of resource Pay incentive given as a bonus rather than an increase, in the end you're still stuck with that paycheck More than 2 week vacation time is frowned upon. They will ask you to telecommute if you choose to do that, or give you a really hard time to request it.

    Advice to Management

    Give more visibility over what is going on with the company and what are the current efforts to increase revenue. More pay increases and less bonuses Offer training courses to further staff professional development Pay them well for the hard work - don't expect it from them.


  2. Telepeformance Philippines - A monster in the industry

    • Career Opportunities
    Current Employee - Training Manager in Pasig City (Philippines)
    Current Employee - Training Manager in Pasig City (Philippines)

    I have been working at Teleperformance full-time (More than a year)

    Pros

    Good, established processes albeit not always enforced

    Cons

    Below market standard compensation and benefits

    Advice to Management

    Good salaries should go to the ones in the trenches- frontliners to mid-management as they're the ones creating the revenue


There are newer employer reviews for Teleperformance
There are newer employer reviews for Teleperformance

See Most Recent

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