There are newer employer reviews for Teleperformance
There are newer employer reviews for Teleperformance

See Most Recent

Doing whatever you can to keep people happy.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Technical Support Advisor in Boise, ID
Current Employee - Technical Support Advisor in Boise, ID
Recommends
Positive Outlook
No opinion of CEO

I have been working at Teleperformance full-time (More than a year)

Pros

Supervisors, ACCM's, co workers and shifts.

Cons

Mandatory overtime, being baby sat as adults.

Advice to Management

Trust your advisors more. Advice to Advisors Be more trustworthy.

Other Employee Reviews for Teleperformance

  1. It pays well.....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Lindon, UT
    Former Employee - Customer Service Representative in Lindon, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Teleperformance full-time (Less than a year)

    Pros

    The pay, and if you have 1/2 a brain your a golden child. The work I was doing was repetitive but you can definitely meet and exceed their required metrics. If you do you can strong arm any schedule you want after 2 months or so.

    Cons

    Sometimes people with 1/2 a brain are supervisors and management. No joke. If your used to being around quality people you might be disappointed.

    Advice to Management

    Get and keep better management. Try and improve culture in the call center.


  2. Helpful (2)

    From TAG to Teleperformance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Agent in North Lauderdale, FL
    Former Employee - Technical Support Agent in North Lauderdale, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Teleperformance full-time (More than a year)

    Pros

    Flexible schedule Great way to get your feet wet in tech support/IT world Before Teleperformance bought out TAG, the pay was awesome.

    Cons

    Training....or really lack thereof. You're tossed on the phones as quickly as possible. The health insurance was an utter joke. Working 12-15 hour shifts a day could really wear you out. The politics and favoritism were rampant. It wasn't what you knew but WHO you knew that got you the promotions. Agents were always in the dark (until the last minute) about projects closing and/or any other drastic changes going on with the company.

    Advice to Management

    Get better benefits and pay for your staff. Treat your employees better and practice what you preach. Give a leg up to those who really want to move up the ladder, not just your favorites.


There are newer employer reviews for Teleperformance
There are newer employer reviews for Teleperformance

See Most Recent

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