There are newer employer reviews for Teleperformance

Helpful (1)

Great for High School Seniors/ College Freshmen

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Inbound Customer Service Representative in Fairborn, OH
Current Employee - Inbound Customer Service Representative in Fairborn, OH

I have been working at Teleperformance full-time (less than a year)

Doesn't Recommend
Neutral Outlook
Doesn't Recommend
Neutral Outlook

Pros

Training was the best part.

Cons

Back to back calls on your 8 hour shift. Do you think you like talking on the phone? Try working a full shift on the production floor....You will never want to use a phone or computer again.

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  1. Helpful (2)

    Dishonest Managers, Questionable Practices

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in Salt Lake City, UT
    Former Employee - Supervisor in Salt Lake City, UT

    I worked at Teleperformance full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    With a huge variance in the project types and people there, you can very easily get a wide array of experience working with different industries and different employees on the various projects at Teleperformance. It also increases your chances of advancing to a new position with such a dynamic range of job offerings.

    Cons

    Managers above my level not only engaged in unethical behavior regarding discipline and performance evaluations, but were not shy about asking me to do the same. When questions were posed on the validity of the practice, they were oftentimes disregarded with what seemed like a "canned" response or not responded to at all.

    Advice to Management

    Realign your values system to reward and promote those who wish to drive your success and performance through honest means, because at a certain point, cutting corners and being dishonest in order to display success to your current and prospective clients will not be enough to earn you work over those in the industry with a genuine and positive workforce who can and do achieve the same results without breaking the rules.

  2. Doing whatever you can to keep people happy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Advisor in Boise, ID
    Current Employee - Technical Support Advisor in Boise, ID

    I have been working at Teleperformance full-time (more than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Supervisors, ACCM's, co workers and shifts.

    Cons

    Mandatory overtime, being baby sat as adults.

    Advice to Management

    Trust your advisors more.
    Advice to Advisors
    Be more trustworthy.

There are newer employer reviews for Teleperformance

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