Teleperformance

www.teleperformance.com
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There are newer employer reviews for Teleperformance

 

Learnt How to manage people

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Resolution Expert in Gurgaon, Haryana (India)
Former Employee - Resolution Expert in Gurgaon, Haryana (India)

I worked at Teleperformance full-time (more than a year)

Pros

Good company for beginners, can join as freshers at good package.
but leave after an year or two.

Cons

Poor management.
Not Employee Centric
No transparency in important decisions, like promotions.
No defined criteria for promotions.
Favoritism, bureaucracy.

Advice to ManagementAdvice

Maintain transparency and keep employees informed on the reasons you made a particular decision.

Recommends
Neutral Outlook
No opinion of CEO

755 Other Employee Reviews for Teleperformance (View Most Recent)

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  1. 1 person found this helpful  

    Provided a good and steady job while I was there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Training Supervisor in Pasig City (Philippines)
    Current Employee - Training Supervisor in Pasig City (Philippines)

    I have been working at Teleperformance full-time (more than 8 years)

    Pros

    Colleagues are good to work with. In my unit, the the account was stable.

    Cons

    Managers and Directors lack vision and foresight. Experience could have been better if there had been a career path, how to get to next level. as it were, you only got promoted if you sucked up to the boss. if someone left, they gave you additional load but no additional pay.

    Advice to ManagementAdvice

    Change management. Keep workforce but with better leadership.

    Doesn't Recommend
    Negative Outlook
  2.  

    Great in the beginning, and bad after the acquisition.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Belleville, ON (Canada)
    Former Employee - Business Analyst in Belleville, ON (Canada)

    I worked at Teleperformance full-time (more than 5 years)

    Pros

    Benefits and money! Challenging and problem solving on every call.

    Cons

    Disgruntled calls that shave your soul with negativity. This job is mentally and emotionally draining.

    Advice to ManagementAdvice

    Happy employees are productive employees. Choose your clients wisely.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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