There are newer employer reviews for Teleperformance

1 person found this helpful  

High School/Daycare for adults

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Teleperformance

Pros

Consistent hours, plenty of overtime available, and some advancement opportunities.

Cons

HR is awful, low/non competitive wages, horrible benefits

Advice to ManagementAdvice

Make the pay and benefits more competitive with others in the industry.

Recommends
Negative Outlook
No opinion of CEO

560 Other Employee Reviews for Teleperformance (View Most Recent)

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  1. 1 person found this helpful  

    Long hours with dissatisfied customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent  in  Fairborn, OH
    Former Employee - Customer Service Agent in Fairborn, OH

    I worked at Teleperformance full-time for less than a year

    Pros

    Easy to move up in management, great co-workers (a mostly younger crowd), training class was easy as hell just make sure you show up everyday. 90% of Management consists of people that had only been 1 to 2 years if that lets you know anything . . . .

    Cons

    Talking on the phones all day. If your a person who doesn't enjoy that then I advise you not to stick to this job. First day on production floor (talking on the phones) is horrible. Its gets about 2-3 weeks in but the long hours suck and are draining after a while. That, and the fact that management tells you half way through your shift that they need you to stay another hour will grate on you (they did this multiple times). To top it off, hours were shifted every few weeks while in training and mandatory overtime was assigned on days off, again at the last minute. If you didn't perform these tasks you might as well as kissed your job goodbye

    Advice to ManagementAdvice

    Be better prepared and watch your tone with the your staff sometimes. This cause a whole lot of ruckus the first times we went out on production floor.

    No opinion of CEO
  2.  

    Teleperformance was a good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Desktop Engineer  in  Salt Lake City, UT
    Former Employee - Lead Desktop Engineer in Salt Lake City, UT

    I worked at Teleperformance full-time for more than 5 years

    Pros

    Flexible work schedule, great learning opportunity (good to cut your teeth), Management is very understanding (IT Management)

    Cons

    Long shifts, limited growth potential above IT Lead position

    Advice to ManagementAdvice

    Take care of your loyal employees and let them advance.

    Recommends
    Neutral Outlook
    Approves of CEO
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