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There are newer employer reviews for Teleperformance

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Helpful (1)

Ann Arbor - Teleperformance

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Agent in Ann Arbor, MI
Current Employee - Customer Service Agent in Ann Arbor, MI

I have been working at Teleperformance full-time (Less than a year)

Doesn't Recommend
Neutral Outlook
No opinion of CEO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

Pros

Unlimited overtime, start date is usually the Monday after your first interview if you pass the technical test, promote quickly.

Cons

Multiple pay discrepancies, untimely full pay, unprofessional, associates on the phone tend to disrespect the management, sharing of desks/headsets....to be continued

Advice to Management

HR - please screen the candidates the way most HR departments in the industry would. Management - Promote associates into management who not only exceed performance metrics on the job but also have other job experiences to back it up and always display a high sense of professionalism. There are supervisors barely out of high school with minimal work experience and hardly a year worth of on-the-job experience.

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  1. I've gotten to learn and grow as an individual while doing what I love.. helping others.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in American Fork, UT
    Current Employee - Customer Service Representative in American Fork, UT

    I have been working at Teleperformance full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    One of the est reasons to work here is, there is always a chance to move up in the company. If you work hard you'll succeed.

    Cons

    A downside would be when they are slow and you have to lose hours. It makes it hard with how the economy is.

    Advice to Management

    None at the moment.


  2. Helpful (2)

    Par for course

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Columbus, OH
    Former Employee - Customer Service Representative in Columbus, OH

    I worked at Teleperformance full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Easy to get in and out, but hard to get ahead. There are no illusions about your role as a low level employee. This is a pro and a con, if you want to get ahead you'll know where the glass ceiling is right away.

    Cons

    The company lacked incentive for hard work, and stand out performance. Managers believe managing is equal to dictatorship. There are no illusions about your role as a low level employee. This is a pro and a con, if you want to get ahead you'll know where the glass ceiling is right away.

    Advice to Management

    Help your employees get a leg up, more of them will put forth the effort if there is a light at the end of the tunnel. Pick better managers, people that work with people not people who lord over them.


There are newer employer reviews for Teleperformance
There are newer employer reviews for Teleperformance

See Most Recent

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