Teleperformance

  www.teleperformance.com
  www.teleperformance.com
There are newer employer reviews for Teleperformance

4 people found this helpful  

just no

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Retention Representative in Fairborn, OH
Current Employee - Retention Representative in Fairborn, OH

I have been working at Teleperformance full-time (more than an year)

Pros

pay is okay, no physical requirements

Cons

sit in a chiar for 8 hrs, headset uncomfortable, after a yr they will find a way to fire you.

Advice to ManagementAdvice

stop sleeping with agents, and firing people when they hit limit of raises to hire more people to pay less!

Doesn't Recommend
Neutral Outlook
No opinion of CEO

678 Other Employee Reviews for Teleperformance (View Most Recent)

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  1.  

    Decisions hinder processes

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Teleperformance

    Pros

    Gained experience that would allow me to move on to a better job.

    Cons

    Inflexible scheduling. Management more focused on metrics than actual customer service. Continuously changing policies that hinder the flow of the process

  2. 1 person found this helpful  

    Decent job, great schedule

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent in Fort Lauderdale, FL
    Current Employee - Customer Service Agent in Fort Lauderdale, FL

    I have been working at Teleperformance full-time (more than 3 years)

    Pros

    Great schedule, 3 1/2 days on, 3 1/2 days off. Loved it since I like to play golf a lot. It gave me an opportunity to play golf on late Wednesday afternoons, or on Thursdays or Fridays.

    Cons

    If you're stuck in one of the lower tier sections of customer service, you get mostly upset people yelling at you about their problems. Hopefully you get promoted to a better position if you show that you're good.

    Advice to ManagementAdvice

    None.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Teleperformance

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