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Great people, still lots of change to come to remove the bureaucracy and take the company to the next level

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Telstra

Pros

Working on the latest new products, great people everywhere doing their best, most very switched on and dedicated at getting the best outcomes for the customer and the company. The chance to work on things that impact a large number of people.

Cons

Bureaucracy stifling real progress. Still a large degree of political play, silos, defending existing arrangements. Needs a massive cultural change if to succeed in a market that is slowly taking away the high margins it has enjoyed for years.

Advice to ManagementAdvice

First get some engineers or software professionals on the board. The place seems to be run by accounting decisions for short terms numbers - this may work for a short time, but will put the company in worse stead in the longer run.

Recommends
Disapproves of CEO

168 Other Employee Reviews for Telstra (View Most Recent)

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  1.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telstra

    Pros

    Excellent remuneration considering job role; great exposure to all facets within the telecommunications industry - both business and retail; lots of on-the-job learning opportunities

    Cons

    Very sales oriented - KPIs involved sales only and does not consider customer service. Often understaffed, had to deal with angsty customers who had waited a long time.

    Recommends
    Approves of CEO
  2.  

    It's so painful to see the low hanging fruit but be unable realise even that

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telstra

    Pros

    Working with worlds best technology & some of the most talented people I've ever encountered - their passion for the company and their jobs makes the business the success it is

    Cons

    There is a HUGE gap between the SLT and Operational mgmt. The EDs in TEG are unable to work together as their personal agendas rule. Of the EDs, I can't think of one that has the necessary people and leadership skills to transform the business to meet the SLT goals. David Thodey needs to seriously reconsider his senior bench and throw out the one below that level entirely.

    Advice to ManagementAdvice

    David Thodey and Paul Geason need to get an accurate and direct line to the rank and file - they need to really understand what's going on in the business and how it's the bureaucracy and pettiness of management that is holding the organisation back. Check your managers' EQ and people skills - most are a vacuum. How can you have inspired and meaningful leadership when you lack leaders?

    Disapproves of CEO
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