There are newer employer reviews for Telstra

Its OK - but just OK

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Commercial Analyst in Melbourne (Australia)
Current Employee - Commercial Analyst in Melbourne (Australia)

I have been working at Telstra

Pros

Its a stable company with good money coming through the door
People are generally pretty nice - but such a big place can be highly dependant on what team you're in

Cons

Big, slow, moving beast. Making real efforts to become more customer centric but its a big ship to turn around. Sometimes I can go for months, doing a lot of analysis, but not feeling like I'm having an impact - on anything

Advice to ManagementAdvice

break down teams into smaller more entrepreneurial teams and push authority to them (accept that people will get stuff wrong)

Doesn't Recommend
Approves of CEO
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  1. Great people, still lots of change to come to remove the bureaucracy and take the company to the next level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telstra

    Pros

    Working on the latest new products, great people everywhere doing their best, most very switched on and dedicated at getting the best outcomes for the customer and the company. The chance to work on things that impact a large number of people.

    Cons

    Bureaucracy stifling real progress. Still a large degree of political play, silos, defending existing arrangements. Needs a massive cultural change if to succeed in a market that is slowly taking away the high margins it has enjoyed for years.

    Advice to ManagementAdvice

    First get some engineers or software professionals on the board. The place seems to be run by accounting decisions for short terms numbers - this may work for a short time, but will put the company in worse stead in the longer run.

    Recommends
    Disapproves of CEO
  2. Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telstra

    Pros

    Excellent remuneration considering job role; great exposure to all facets within the telecommunications industry - both business and retail; lots of on-the-job learning opportunities

    Cons

    Very sales oriented - KPIs involved sales only and does not consider customer service. Often understaffed, had to deal with angsty customers who had waited a long time.

    Recommends
    Approves of CEO
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