There are newer employer reviews for Telstra

Great Services, Customer First Attitude and Good Culture to work in

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Account Manager in London, England (UK)
Current Employee - Account Manager in London, England (UK)

I have been working at Telstra full-time (more than a year)

Positive Outlook
Approves of CEO
Positive Outlook
Approves of CEO

Pros

Culture, range & depth of services, global reach.

Cons

Some delays to new services - UC & Cloud

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  1. One of a kind company that I ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader in Pasay, Pasay (Philippines)
    Former Employee - Team Leader in Pasay, Pasay (Philippines)

    I worked at Telstra full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Though we were an outsourced center for Telstra...I was able to experience the biggest change they implemented in the company. I just wish I can work with them again

    Cons

    Even if it's out-shore center that handles Telstra as a client. They should get an agreement to follow one time of operating procedure because it's confusing specially for the people below the management level on which one to follow.

    Advice to Management

    Lease a facility where all of those out-shore employees can go and report in

  2. Helpful (1)

    Good place to learn, bad place to stay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pre Sales in Melbourne (Australia)
    Former Employee - Pre Sales in Melbourne (Australia)

    I worked at Telstra full-time (more than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Very broad product range and lots of opportunities to be exposed to different technical disciplines. If you want to move disciplines it is easy to transition into a new field.
    Generally good sales management, with the usual individual exceptions.
    Pay is pretty good for the moderate effort and commitment required.

    Cons

    A lot of people who have been there too long and are institutionalised.
    No real return for hard work - the Telstra way is to coast along at a 'pretty good' level, because there is no real incentive to move from 'pretty good' to 'very good'.

    Advice to Management

    A good 'up or out' policy would help clear the place out, but it wouldn't be implemented properly.

There are newer employer reviews for Telstra

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